The AI front desk for hvac companies in Columbia
Robin answers every call and text for your HVAC company, books service calls and emergency dispatch requests, and follows up, day and night. It sounds like your team and works with your existing number. From $97 a month.
Live in two minutes. No contracts. 30-day money-back guarantee.
Every missed call is a customer who calls the next Columbia business
Picture it: It is the first hot day of the year, the phone is ringing off the hook, and your techs are all on calls. Most callers who reach voicemail do not leave one. They just call the next HVAC company on Google. For a HVAC company in a busy market like Columbia, SC, those missed calls add up fast.
Robin makes sure that never happens. The moment you cannot pick up, it texts the caller back in seconds, answers their questions, and books service calls and emergency dispatch requests straight onto your calendar, so a missed call becomes a booked customer instead of a lost one.
From missed call to booked job in seconds
The call comes in
You are with a customer, on a job, or closed. The phone rings and there is no one to pick it up.
Robin texts back in seconds
Robin reaches the caller right away with a warm, on-brand message so they never feel ignored.
The appointment gets booked
Robin answers their questions, offers real times, books the visit, and sends you the new customer.
Built for hvac companies across Columbia
Columbia is home to roughly 8,500 small businesses across a metro of about 140,000 people. In a market that size, the HVAC companys that answer fastest win the customer. Robin gives you that edge without hiring a single extra person: a calm, dependable front desk that picks up every call and text, knows your services and hours, and books the work while you do the job.
Questions from hvac companies
Can Robin flag a no-heat emergency?
Yes. You can teach Robin which situations are urgent (no heat, no cool, a gas smell) so it treats them as a priority and alerts you right away.
Do my hvac companies customers need an app?
No. Robin works over regular text messages. Your customers text exactly like they would with anyone else.
Can I keep my current business number?
Yes. You forward missed calls from your existing number to Robin. When you cannot pick up, Robin catches it within seconds.
How long does setup take?
About two minutes. You enter your business details once, review what Robin will say, and it is ready to answer.
What does it cost?
Robin starts at $97 a month with no contract and a 30-day money-back guarantee. Recover a single job you would have lost and it has paid for itself.
See how Robin works in more detail on the how it works page, or compare plans.
Give your Columbia HVAC company a front desk that never misses a call
Robin answers, books, and follows up day and night. Live in two minutes, no contract, 30-day money-back guarantee.