Everything your front office should do
Robin answers every call and text, books and manages appointments, knows your business inside out, follows up, and helps you win back customers, all in one calm system that never sleeps.
Answer and qualify every lead
Whether someone calls or texts, Robin makes sure they are answered and captured, day or night.
Instant text back
Every missed call gets a warm reply in seconds, before the caller ever thinks about dialing a competitor.
Natural AI conversations
Robin holds a natural conversation, answering questions about your services, hours, and pricing the way a sharp member of your team would.
Every call gets a warm greeting
A caller who reaches your phone hears a friendly, on-brand greeting that lets them know Robin is already texting them back.
Capture-only reception mode
Not a booking business? Robin simply finds out who called, what they need, and how you can help, then routes it to you.
Lead inbox, built in
Every caller becomes a contact with their name, number, what they wanted, and the full conversation history.
Send Robin a photo
A customer can text a picture of the problem, a leak, a broken part, a dented bumper, and Robin actually sees the image and responds to what is in it.
Speaks their language
Robin replies in the language your customer writes in, so no one is ever left out.
It knows everyone who calls
Robin is not a generic script. It recognizes who is calling and treats each person exactly the way you want them treated.
VIP caller pools
Group your best customers, and Robin greets them by name, skips the new-customer questions, and rolls out the red carpet automatically.
A narrative for every group
Vendors, regulars, and first-timers each get their own handling. Robin follows the right playbook the instant it recognizes the number.
Contact cards that fill themselves
Every caller becomes a contact with their history and your private notes, so Robin always has the full context on them.
Remembers your regulars
Returning customers are recognized and welcomed back like the regulars they are, never asked to repeat themselves.
Screens the noise
Spam, robocalls, and cold pitches are handled politely and kept off your desk, so you only ever hear about what matters.
You write the script
Decide exactly what Robin says to each group, in your own words, and change it any time from your dashboard.
A calendar that fills itself
Robin does not just take messages. It books the job, manages the changes, and protects your time.
Real-time booking
Robin offers your genuinely open times and books the visit straight into your calendar, then confirms it.
Reschedule, cancel & confirm by text
Customers manage their own appointments right in the text thread. Robin updates your calendar instantly.
Smart reminders + no-show rebook
Timely reminders cut no-shows, and if someone misses, Robin texts a friendly nudge to rebook.
Self-serve booking link
Robin can text a link where customers pick an open slot visually, no back and forth required.
A waitlist that works both ways
When you are fully booked, Robin offers to add the customer to your waitlist, and the moment a spot frees up from a cancellation, it texts the next person in line first.
Recurring appointments
Standing weekly, biweekly, or monthly bookings are set up and kept on the calendar automatically.
Deposits that actually hold
Protect high-value bookings with a deposit link. The slot is held until it is paid, and if the deposit never comes, Robin releases it and offers it to your waitlist. Requires linking your Stripe account (free, five minutes).
Two-way calendar sync
Robin books around your real availability and never double-books a slot.
It truly knows your business
This is what makes Robin yours and not generic. Teach it everything, and reshape it any time.
A full operating model
Your services, prices, hours, policies, and voice, all in one place that Robin uses on every conversation.
Custom scenarios & playbooks
Teach Robin exactly how to handle anything: emergencies, quotes, VIPs, walk-ins, you name it.
Complex hours, handled
Split shifts, lunch breaks, holidays, special days, and time zones are all respected automatically.
Smart escalation
When something needs a person or sounds urgent, Robin flags you right away and never guesses.
Change anything on the fly
Update a price, an hour, or a rule and Robin uses it on the very next call. No waiting, no developer.
Test Robin before you go live
Chat with your draft Robin and see exactly how it will answer, right from your dashboard.
The urgent stuff reaches you in seconds
When a real emergency comes in, day or night, Robin makes sure it never slips through the cracks.
Knows a true emergency
Robin recognizes the difference between a routine call and a real emergency for your trade, and acts accordingly.
Alerts you instantly
The moment an emergency lands, you get a text and a push alert with the caller, the situation, and what they need.
Escalates until someone answers
No response? Robin works down your contact chain, from on-call tech to backup, until a real person acknowledges it.
One tap to take it
Your alert carries a single link that opens the full conversation and lets you call the customer back in one tap.
After-hours aware
Robin knows your hours. A 2pm question is a booking, a 2am crisis is an emergency, and it treats each one correctly.
The caller is never abandoned
Robin stays with them, gathers the details, and if your team is unreachable, points them to the backup resource you set.
Tools that put money back on the books
Robin does not stop at answering. It helps you win back customers, build your reputation, and see the results.
Get paid by text
Text a customer a secure link to collect any amount, a quote, a balance, a finished job. The money lands straight in your account and you both get a receipt. Requires linking your Stripe account.
ROI dashboard
See calls caught, conversations handled, appointments booked, and the real revenue Robin recovered.
Daily morning brief
A single text each morning with today’s schedule, who still needs to confirm, and your hottest leads to call back first, ranked so you know exactly where to start.
Run it by text
Text Robin "I am running 45 minutes late, tell callers" and it does, until you say otherwise. Real-time control from your pocket.
Customer reactivation
Robin quietly reaches out to customers who have not been back in a while and brings them in again.
Review requests
After a job, Robin asks happy customers for a review with a one-tap link, building your reputation on autopilot.
Live owner takeover
Jump into any conversation from your dashboard. Robin steps back the moment you take the wheel.
Complimentary Resource Hub
Every account unlocks a kit of AI tools and playbooks for your trade, refreshed each month, on us.
Turn your leads into repeat revenue
Robin captures the customers who reach out. Soon you will be able to bring them back with permission-based text campaigns you run in seconds.
Text campaigns that convert
Announce a sale, a new service, or a slow-day offer to the customers who opted in, in your own voice.
Robin writes it for you
Tell Robin what to say and it drafts the message in your brand voice, ready to send or adjust.
Target the right people
Send to everyone who opted in, or filter by area code, past clients, or who has been active recently.
See exactly what you paid for
A clear report shows delivered, clicked, and replied for every campaign, so you always know it worked.
Run it right from your texts
Text Robin "set up a campaign" and it interviews you, prices it, and sends a secure payment link.
Pay only when you send
No subscription for this. You pay a small amount per person reached, only when you actually send.
Robin versus the alternatives
Faster than voicemail, broader than an answering service, at a fraction of the cost of a hire.
Answers every missed call in seconds
Holds a real conversation and books the job
Reschedules, reminds, and fills cancellations
Works nights, weekends, and holidays
Knows your prices, hours, and policies exactly
Greets your repeat customers by name
Escalates real emergencies to you, even after hours
Brings past customers back with text campaigns (coming soon)
Never calls in sick or takes a break
Costs less than one part-time hire
Do not take our word for any of this
Call Robin right now, or text it. No signup, no pitch. Hang up when Robin picks up and watch the text arrive in seconds. That is the same engine that will answer your phones.
(844) 982-5347Give your business the ultimate AI receptionist
Robin picks up every call, texts the caller back in seconds, books the work, and follows up, day and night. Live in minutes.
From $97 a month. 30-day money-back guarantee. Cancel anytime.