Routine and urgent calls come through the same line
A clinic's front desk fields everything from routine exam scheduling to a patient with sudden eye pain or a foreign object. When the phone is unanswered, there is no way to tell which kind of call was just missed.
A new patient shopping for a provider compares availability fast
Someone new to the area or dissatisfied with their current provider often calls a couple of clinics to compare appointment availability. Whichever clinic answers first tends to get the booking.
What Robin does for an optometry or eye care clinic
Robin answers calls and texts, books routine exams from your real calendar, and can flag urgent-sounding symptoms for your team to call back right away, so no patient falls through the cracks either way.
Hear it before you read another word about it
Call or text (844) 982-5347 right now. That is the real Robin engine, live, for free.